Program Name: Key Account Management
Program Duration: 2 days
Course Content:
- Introduction to Key account - An overview
- What is key account mapping? - Criteria
- Qualities and skills of a key account manager
- Account Management - It’s Big Business - Understanding how effectively you are selling to your key accounts and how well you know clients with potential
- Research your customers profile and position
- Planning a Key Account Strategy - Identifying creative ways to maximise revenue
- Relationship Management - Maintain client rapport over a long period of time
- From Relationship to Partnership
- Negotiating Conflicts - Conflict Resolution Styles
- Teamwork to Support Key Accounts
- Re-identifying client needs and re-selling your competitive advantageContact:
Bodhih Training Solutions Pvt Ltd
Head Office: BANGALORE (All INDIA)
Phone: ++91 80 4204 9751/52/53
Email: solutions@bodhih.com
info@corporatetrainingsolutions.org
Branch Office – Bangalore (Karnataka and AP)
Contact: Mr. Kevin Lyndem
+91 9886781287
kevin@bodhih.com
Branch Office – Mumbai (Maharastra and Gujarat)
Contact: Mr. Narahar Deshpande
+91 9322388904
n.deshpande@bodhih.com
Branch Office – Chennai (TN and Kerala)
Contact: Mr. Baskaran
Phone: ++91 44 22420041/42
+91 9841022004
baskaran@bodhih.com
